Finarte Helix jute rug

Delivery options:

Finland:

• Pickup point - €8.90
• Home delivery - €19.90
• Free Home Delivery for orders over €199
• Pickup from Mattokeidas stores in Tampere or Turku – free of charge

Delivery time:

• In-Stock products 2-5 business days
• Custom Size rugs 1-3 weeks
• Deliveries from Finnish warehouses

Other EU countries:

Sweden, Estonia:

Pickup point

• €15.90 – max length 1–150 cm

Home Delivery

• €24.90 – max length 1–300 cm

Delivery time:

• In-stock items 3-9 business days
• Custom size rugs 2-4 weeks

Germany, Denmark:

Home Delivery

• €24.90 – max length 1–200 cm
• €39.90 - max length 201-300 cm

Delivery time:

• In-stock items 3-9 business days
• Custom size rugs 2-4 weeks

Belgium, Netherlands, Italy, Austria, Luxembourg, Poland, France, Slovakia, Slovenia, Hungary:

Home Delivery

• €29.90 – max length 1–200 cm
• €39.90 - max length 201-300 cm

Delivery time:

• In-stock items 3-9 business days
• Custom size rugs 2-4 weeks

Bulgaria, Spain, Croatia, Portugal, Romania:

Home Delivery:

• €37.90 – max length 1–200 cm
• €44.90 - max length 201-300 cm

Delivery time:

• In-stock items 3-9 business days
• Custom size rugs 2-4 weeks

Read more about our delivery options

How do I return a product, and is there a cost?

You have the right to return your order, in full or in part, within 14 days of receiving it. The right of return applies only to unused, saleable products in their original packaging. You are, of course, welcome to try the rug in different rooms of your home to see how it fits your interior.

The return fee in Finland is €7.90, which will be deducted from the total refund amount. This fee also applies to shipments returned automatically due to non-collection. Returns are free of charge when brought directly to a Mattokeidas store in Tampere or Turku.

For other EU countries, the return fee is €19.90.

If the product is faulty or damaged during transport, Mattokeidas Oy (Mattokeidas.fi) will cover all return costs.

You can submit a return request online. To start a return, please visit our Return and exchange instructions

If you have any questions about returns or need assistance, contact our customer service at info@mattokeidas.fi

Exceptions / Non-returnable items

Please note that custom-made rugs are non-returnable. Products that require assembly are also excluded from returns.

For large rugs (with a shortest side over 240 cm), a €39.00 return fee applies, which will be deducted from the refund. In these cases, please contact info@mattokeidas.fi first so we can arrange the pickup for you.

Read more about our return polic2

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