We are here to help you
Please contact us if you have any questions or feedback regarding our products or services.
Call or send us a message – we're happy to help!
Online store customer service
info@mattokeidas.fi
+358 45 150 3630
Open weekdays 10-16
The fastest way to reach us is via chat or email!
Tampere Mattokeidas store
tampere@mattokeidas.fi
+358 50 501 5668
Possijärvenkatu 1, 33400 Tampere
Store opening hours
Mon–Fri: 10-18
Saturday: 10-16
Sunday: Closed
Special opening hours:
1.11: 12-16
6.12: Closed
24.12: Closed
25.12: Closed
26.12: Closed
31.12: 10-16
1.1 .2026: Closed
Turku Mattokeidas store
turku@mattokeidas.fi
+358 50 307 8483
Shopping Center Skanssi (2nd floor) Skanssinkatu 10, 20730 Turku
Store opening hours
Mon-Fri: 10-20
Saturday: 10-19
Sunday: 11-19
Special opening hours:
1.11: 11-19
6.12: 11-19
24.12: Closed
25.12: Closed
26.12: 11-19
31.12: 10-20
1.1 .2026: Closed


Mattokeidas online store has been awarded the Key Flag symbol. The Finnish Work Association awards the Key Flag symbol, which is more than just a label – it indicates that the service has been produced in Finland and employs people in Finland.
READ MOREOpen a free business account easily – or get in touch and let’s talk more.
Paul Kukkonen
paul@mattokeidas.fi
+358 45 150 3630
Answers to frequently asked questions
We always strive to provide our customers with a seamless, safe, and reliable shopping experience. Mattokeidas is a trustworthy, 100% Finnish rug and home décor store located in Tampere and Turku, Finland.
We value transparency in everything we do – and if you’re ever unsure about shopping with us, you can always read what other customers have said about our service and products.
Read more about customer experiences
7 reasons to buy from us
✔️ Fast and reliable deliveries worldwide
✔️ Free home delivery in Finland for orders over €199
✔️ Secure and versatile payment methods (including invoicing and installment payments)
✔️ 14-day return and exchange policy
✔️ 100% Finnish company
✔️ Finland's largest selection of rugs (including Custom size rugs)
✔️ Helpful and knowledgeable customer service
Enjoy your shopping!
Delivery options:
✔ Free delivery home delivery for orders over €199
✔ Matkahuolto near parcel - €8.90
✔ Post/Matkahuolto Home Delivery - €19.90
✔ Pickup from Mattokeidas stores in Tampere or Turku – free of charge
Fast delivery:
✔ Fast and reliable deliveries
✔ Delivery time for in-stock items is 2-5 business days.
✔ Deliveries from Finnish warehouses
Versatile payment methods:
✔ You can choose from a wide range of secure and flexible payment options provided by Paytrail and Klarna.
✔ Invoice and installment options available – pay the way that suits you best
Yes, we do deliver! Below you can find our delivery options:
Other EU countries:
Sweden, Estonia:
Pickup point
Home Delivery
Delivery time:
Germany, Denmark:
Home Delivery
Delivery time:
Belgium, Netherlands, Italy, Austria, Luxembourg, Poland, France, Slovakia, Slovenia, Hungary:
Home Delivery
Delivery time:
Bulgaria, Spain, Croatia, Portugal, Romania:
Home Delivery:
Delivery time:
We deliver products from our warehouse in Finland. If you live and order from a country outside the EU, you may be asked to complete customs clearance and pay customs duties. Please contact us first. info@mattokeidas.fi
You have the right to return your order, in full or in part, within 14 days of receiving it. The right of return applies only to unused, saleable products in their original packaging. You are, of course, welcome to try the rug in different rooms of your home to see how it fits your interior.
The return fee in Finland is €7.90, which will be deducted from the total refund amount. This fee also applies to shipments returned automatically due to non-collection. Returns are free of charge when brought directly to a Mattokeidas store in Tampere or Turku.
For other EU countries, the return fee is €19.90.
If the product is faulty or damaged during transport, Mattokeidas Oy (Mattokeidas.fi) will cover all return costs.
You can submit a return request online. To start a return, please visit our Return and exchange instructions
If you have any questions about returns or need assistance, contact our customer service at info@mattokeidas.fi
Exceptions / Non-returnable items
Please note that custom-made rugs are non-returnable. Products that require assembly are also excluded from returns.
For large rugs (with a shortest side over 240 cm), a €39.00 return fee applies, which will be deducted from the refund. In these cases, please contact info@mattokeidas.fi first so we can arrange the pickup for you.
Of course you can! Choosing the right rug, color, and pattern can sometimes be tricky, so we want to make your decision easier.
How to order a rug sample?
Would you like more information?
Also take a look at these
We encourage our customers to share their experiences with us. A big thank-you to everyone who has reviewed our service and products.
It’s important to take good care of your rugs. Check out our tips on how to clean your rug like a pro.
We’re passionate about rugs. From our locations in Tampere and Turku, we deliver rugs all across Finland and throughout the EU.
We encourage our customers to share their experiences with us. A big thank-you to everyone who has reviewed our service and products.
It’s important to take good care of your rugs. Check out our tips on how to clean your rug like a pro.
We’re passionate about rugs. From our locations in Tampere and Turku, we deliver rugs all across Finland and throughout the EU.
Mattokeidas Oy
Possijärvenkatu 1
33400 Tampere
Business ID: FI32410952
EXPLORE OUR STORES